The Quality Inn is situated at 1150 Riverdale Street in West Springfield. The venue offers three meeting rooms, with the largest room seating 90, making it suitable for a variety of business events including small conferences or seminars. The hotel features 114 guest rooms and provides amenities such as a business centre and fax/photocopying services to support event logistics. Practical amenities include free WiFi, non-smoking rooms, facilities for disabled guests, and free public parking on site. For relaxation and wellness, the hotel has a fitness centre and outdoor pool, which is seasonal, along with outdoor furniture and a sun terrace. Dining options are limited to vending machines for drinks and snacks, and the hotel also offers children's cots upon request. Located in West Springfield, the hotel is positioned at 1150 Riverdale Street in Hampden County. The setting includes outdoor spaces with shared lounge areas, outdoor furniture, and sun loungers or beach chairs, providing options for breaks and informal gatherings during events.